FAQ's

What are your Pick-up hours?

Our studio is open for Pickups on Fridays from 11am-2pm. Our phone hours are the same. If you would like to get in touch with us after hours, please send us an email at info@wylde.co and we'll get back to you as soon as possible. 

Do you do deliveries?

We sure do! Our delivery zone is a 7-mile radius from our East Raleigh Studio and are made Tuesday through Friday. If no one is home to receive your delivery at that time, we will place your order in a visible shady location. We make only one delivery attempt so please make sure someone will be home or available to receive your order. Sorry, we cannot accommodate same-day requests and ask that you please give us 48 hours to create your order. We charge a flat $10 rate for all deliveries. You can also pick-up any order from our East Raleigh Studio between 11am and 2pm on Fridays.

How do I order an arrangement?

We organize our available arrangements by vessel. Since our supply of flowers changes daily, we are not able to guarantee the types of flowers that will be in your arrangement. Our turn around time for custom arrangements is 48 hours. Unfortunately, we can not guarantee same day pick-up or delivery on your order.

How do I order flowers for my wedding?

We love designing for weddings! Before you reach out to us we request you fill out our wedding inquiry form so that we have an idea of your vision and budget before we speak. We'll get in touch with you shortly after we receive your request. Please note that certain times of the year are busier than others, but we will do our best to respond as quickly as possible. If we're available on your wedding date, we'll arrange a consultation with you and your necessary party to discuss the details of your floral design. It helps if you bring any inspirational photos or color palettes with you so we can maximize our time together. After your consultation, we put together a proposal which we share with you. Because every wedding is unique and the price of flowers vary, we do not have set prices or packages for our floral designs. However, we do offer two services for all weddings—Full-service or Pick-up. Our Full-Service option starts at $4,000. We can accommodate smaller budgets by purchasing from our A La Carte menu on our online shop only. 

How does your A La Carte Service Work?

For all events that fall out of our wedding minimum, we have created an A La Carte menu on our  online shop. With four curated color palettes and a straightforward menu of floral offerings to choose from, our A La Carte service makes floral ordering effortless for weddings and events with modest budgets and wish lists. Our color palettes have been designed to give us plenty of creativity to work with the ethereal beauty of each season, and to operate more sustainably through local and regional sourcing as much as possible. These packages are not customizable within the color palettes we’ve offered (for example, no requests for specific flowers or colors - just choose the colorway you feel best suits your style and trust us to do our thing). Your florals will be made to order, featuring locally and sustainably grown blooms as much as possible, and packaged by us for easy transport. Pickup may be arranged the day of or the day before your event (we recommend the day of, so flowers can stay in our cooler as long as possible, especially in Summer). We require three weeks’ lead time to fulfill A La Carte orders.

Are your flowers real?

Believe it or not, this is our most popular question. YES, we only use real flowers. All the blooms and greens you see in our photos are 100% REAL. :) 

How do I care for my flowers?

Cut flowers last longest when they are kept in a cool shady spot, so pick a place in your home that is suitable to their needs. Pour more water in the vase if the water level gets low. If your vase is not clear you can test the water level by sticking your finger in the arrangement—the water line should be about an inch below the rim of the vessel. You can also mist your flowers with a spray bottle to keep them from drying out if your home or office is very dry. 

Why didn't my flowers last very long?

Thankfully, we don't get this question very often. Unfortunately, flowers are perishable items and certain varieties don't last as long as others. The longevity of the flowers can be affected by a variety of factors, including the temperature of a room, the amount of direct sunlight and the moisture (or lack there-of) in the air. Because we can't control these factors after our flowers leave our shop, we don't guarantee the shelf-life of our arrangements. We have found that most of our arrangements will last about a week, with certain stems out-lasting others.